The relationship between visitor satisfaction, expectation and spending in a sport event

There are many studies on the determinants of visitor spending at sport events. However, few investigate effect satisfaction and even fewer relate this to expectations. The present study examines case World Ski Championships 2015 which were held in Falun, Sweden. A particular focus is if how influences visitors’ expenditures. It hypothesized argued that depends relative prior empirically found those visitors with greater than their expectations visit spend significantly more. limitation study, however, not measured systematically taking into consideration several dimensions should be addressed future research.